Approaches to evaluation of websites for public sector services

Middleton, Michael R. (2007) Approaches to evaluation of websites for public sector services. In Kommers, Piet (Ed.) IADIS Conference on e-Society, 3-6 July, 2007, Lisbon, Portugal.


A brief review of developments in evaluation of e-government Websites is undertaken in order to introduce an instrument which is presently being tested for evaluating such sites. This instrument enables assessment and comparison of Websites according to criteria grouped under the categories of Security and privacy; Usability; Content; Services; Citizen participation; and Features. Examples of elements within each of the categories are described.

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ID Code: 8740
Item Type: Conference Paper
Refereed: Yes
Additional Information: For more information, please refer to the conference’s website (see hypertext link) or contact the author.
Author contact details:
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Keywords: e, Government, Evaluation, Websites
ISBN: 978–972–8924–35-5
Subjects: Australian and New Zealand Standard Research Classification > STUDIES IN HUMAN SOCIETY (160000) > POLICY AND ADMINISTRATION (160500) > Policy and Administration not elsewhere classified (160599)
Australian and New Zealand Standard Research Classification > INFORMATION AND COMPUTING SCIENCES (080000) > INFORMATION SYSTEMS (080600) > Computer-Human Interaction (080602)
Divisions: Past > QUT Faculties & Divisions > Faculty of Science and Technology
Copyright Owner: Copyright 2007 IADIS
Copyright Statement: : Reproduced in accordance with the copyright policy of the conference
Deposited On: 23 Jul 2007 00:00
Last Modified: 03 Mar 2011 05:42

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