Exploring governance uncertainty in a complex information systems project
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Description
It is well known that effective governance practices improve information systems (IS) project outcomes. Broadly speaking, we know that effective governance practices involve the right people having the right knowledge at the right time. In real-life projects, however, such an ideal might be unattainable. Our case study concerns a complex IS project – the implementation of an electronic government records system. During our fieldwork, we observed substantial uncertainty associated with governance practices. Nevertheless, the project has been able to achieve fairly successful outcomes. Given the prevalence of uncertainty in our data, we turned to the existing literature to learn more about the nature and role of uncertainty within a governance context; surprisingly, we found very little work. The aim of this research-in-progress paper is to provide an initial exploration of the governance uncertainty concept and its relationships with governance knowledge and project success.
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ID Code: | 98908 | ||||||
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Item Type: | Contribution to conference (Paper/Presentation) | ||||||
Refereed: | No | ||||||
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Additional Information: | Alicia Gilchrist is also known as Alicia Mazur | ||||||
Keywords: | Complex project, Governance uncertainty, IT governance, Information systems | ||||||
Pure ID: | 57291234 | ||||||
Divisions: | Past > QUT Faculties & Divisions > QUT Business School | ||||||
Copyright Owner: | Copyright 2016 [please consult the authors] | ||||||
Copyright Statement: | This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au | ||||||
Deposited On: | 19 Sep 2016 00:26 | ||||||
Last Modified: | 03 Mar 2024 07:47 |
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