Influencing public transport passenger experiences via mobile social services
Ti, Jimmy Ting Hui (2016) Influencing public transport passenger experiences via mobile social services. PhD thesis, Queensland University of Technology.
Description
Many public transport passengers avoid social interactions and 'cocoon' themselves with music, books, and more recently, smartphones during their journey. Social norms and the transient nature of commuting turn public transport into a socially passive and isolating environment. This PhD aimed to improve the social experience of passengers through the design and development of PaX---a passenger-centric mobile social network. This thesis discusses the process and outcomes of designing, developing and evaluating PaX, through three studies and two design iterations. The research showed promising results for passenger-centric social networks to enhance passenger experiences and facilitate a socially active community.
Impact and interest:
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ID Code: | 99722 |
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Item Type: | QUT Thesis (PhD) |
Supervisor: | Tjondronegoro, Dian W. & Foth, Marcus |
Keywords: | passenger experience, public transport, public transit, core affect, user experience, interaction design, social service, mobile interaction design, passenger social network, mobile application |
Divisions: | Past > QUT Faculties & Divisions > Creative Industries Faculty Past > Institutes > Institute for Future Environments Past > QUT Faculties & Divisions > Science & Engineering Faculty Current > Schools > School of Information Systems Current > Schools > School of Design |
Institution: | Queensland University of Technology |
Deposited On: | 21 Oct 2016 00:59 |
Last Modified: | 08 Feb 2025 14:49 |
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