?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Chia%2C+Joy&rft.aulast=Chia&rft.aufirst=Joy&rft.isbn=9780195559101&rft.title=Financial+public+relations&rft.date=2009&rft.genre=bookitem