?url_ver=Z39.88-2004&rft_id=10.1071%2FAH17285&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.au=Naiker%2C+Ugenthiri&rft.aulast=Naiker&rft.aufirst=Ugenthiri&rft.volume=43&rft.issue=3&rft.issn=0156-5788&rft.atitle=Factors+affecting+the+performance+of+public+out-patient+services&rft.title=Australian+Health+Review&rft.date=2019&rft.genre=article