?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Abook&rft.au=Townsend%2C+Keith&rft.aulast=Townsend&rft.aufirst=Keith&rft.title=Work+life+balance&rft.isbn=978-0-273-71633-4&rft.date=2009&rft.genre=bookitem