?url_ver=Z39.88-2004&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Adc&rft.title=The+knowing+client+%3A+a+processual+perspective+on+knowledge+shaping+in+consulting+engagements&rft.creator=Messervy%2C+Annelle+Suzanne&rft.subject=boundary+theory&rft.subject=consultant-client+relationship&rft.subject=consulting+process&rft.subject=knowledge+shaping&rft.subject=management+consulting&rft.subject=role+identity&rft.subject=knowing+client&rft.subject=knowing+in+consulting&rft.subject=ODTA&rft.description=This+thesis+extends+current+understanding+in+management+consulting+research+by+investigating+the+ways+in+which+management+consultants+and+their+clients+shaped+knowing+over+the+course+of+nine+different+consulting+engagements.+The+research+illuminates+the+client+experience+of+using+consulting+knowledge+in+organisations%2C+and+proposes+a+theoretical+reconceptualisation+of+knowledge+shaping+in+consulting+engagements+which+incorporates+how+the+knowing+client+is+enacted.+The+research+shows+that+knowledge+shaping+activities+are+planned+and+enacted+to+support+novelty+reduction+in+consulting+engagements%3B+that+asymmetries+in+the+structuring+of+the+consultant%E2%80%93client+relationship+hamper+knowledge+transformation+and+the+establishment+of+knowing%3B+and+that+understanding+of+how+the+role+identities+of+consultants+and+clients+are+established+and+maintained+over+the+course+of+an+engagement+is+integral+to+understanding+knowledge+shaping+in+consulting+engagements.&rft.publisher=Queensland+University+of+Technology&rft.date=2014&rft.type=Thesis&rft.format=application%2Fpdf&rft.relation=https%3A%2F%2Feprints.qut.edu.au%2F75766%2F1%2FAnnelle_Messervy_Thesis.pdf&rft.rights=free_to_read&rft.relation=Messervy%2C+Annelle+Suzanne+(2014)+The+knowing+client+%3A+a+processual+perspective+on+knowledge+shaping+in+consulting+engagements.+PhD+thesis%2C+Queensland+University+of+Technology.&rft.id_number=https%3A%2F%2Feprints.qut.edu.au%2F75766%2F&rft.identifier=QUT+Business+School%3B+School+of+Management