?url_ver=Z39.88-2004&rft_id=10.1093%2Fiwc%2Fiwu023&rft_val_fmt=info%3Aofi%2Ffmt%3Akev%3Amtx%3Ajournal&rft.aulast=Blackler&rft.aufirst=Alethea&rft.au=Blackler%2C+Alethea&rft.volume=28&rft.atitle=Life+is+too+short+to+RTFM%3A+How+users+relate+to+documentation+and+excess+features+in+consumer+products&rft.date=2016&rft.issue=1&rft.title=Interacting+with+Computers&rft.issn=1873-7951&rft.genre=article