Exploring internal communication's impact on psychological contract currencies
Description
Internal communication is a central process by which employees exchange information, build relationships and share organisational values. Fundamental to this process is the psychological contract. However, there is limited understanding of how internal communication influences psychological contract. The study contributes to theory by demonstrating that the dimensions of internal communication independently influence internal stakeholders' psychological contract beliefs. For managers, the findings can be used as a framework to improve internal communication processes and strategies.
Impact and interest:
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| ID Code: | 84989 |
|---|---|
| Item Type: | QUT Thesis (Masters by Research) |
| Supervisor: | Johnston, Kim, Becker, Karen, & Bradley, Lisa |
| Keywords: | Public relations, internal communication, psychological contract, communication processes, content of exchange, case study |
| Divisions: | Past > QUT Faculties & Divisions > QUT Business School Current > Schools > School of Advertising, Marketing & Public Relations Current > Schools > School of Management |
| Institution: | Queensland University of Technology |
| Deposited On: | 28 Jul 2015 02:48 |
| Last Modified: | 06 Sep 2017 14:42 |
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