Risk and crisis communication during health disasters

, , Jensen, Bob, & (2024) Risk and crisis communication during health disasters. In FitzGerald, Gerry, Pizzino, Stacey, Burns, Penelope, Myers, Colin, Tarrant, Mike, Ryan, Ben, et al. (Eds.) Disaster Health Management: A Primer for Students and Practitioners. [2nd ed.]. Routledge, Abingdon, Oxon, pp. 89-100.

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Description

Communication plays an essential role in health disasters. Health disaster communication can be a contested space of many voices. Influenced by media, politicians, corporations, and faith-based groups. The way health organisations communicate prior to, during, and following health disasters is critical to public safety.

This chapter identifies concepts that guide good practice in risk and crisis communication. It identifies the value of trust as the foundation for effective communication. It also explores the importance of the relationships with and between stakeholders and the role of response agencies, community, and the media in the design and application of communication strategies.

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ID Code: 247685
Item Type: Chapter in Book, Report or Conference volume (Chapter)
ORCID iD:
Mehta, Amishaorcid.org/0000-0001-8947-4138
Larkin, Ingridorcid.org/0000-0002-5277-0627
Measurements or Duration: 12 pages
Additional URLs:
DOI: 10.4324/9781032626604-9
ISBN: 978-1-032-62661-1
Pure ID: 165528717
Divisions: Current > QUT Faculties and Divisions > Academic Division
Current > QUT Faculties and Divisions > Faculty of Business & Law
Current > Schools > School of Advertising, Marketing & Public Relations
Copyright Owner: 2024 selection and editorial matter, Gerry FitzGerald, Stacey Pizzino, Penelope Burns, Colin Myers, Mike Tarrant, Ben Ryan, Marie Fredriksen and Peter Aitken; individual chapters, the contributors
Copyright Statement: This work is covered by copyright. Unless the document is being made available under a Creative Commons Licence, you must assume that re-use is limited to personal use and that permission from the copyright owner must be obtained for all other uses. If the document is available under a Creative Commons License (or other specified license) then refer to the Licence for details of permitted re-use. It is a condition of access that users recognise and abide by the legal requirements associated with these rights. If you believe that this work infringes copyright please provide details by email to qut.copyright@qut.edu.au
Deposited On: 02 Apr 2024 01:03
Last Modified: 26 Jun 2024 15:01