Browse By Person: Townsend, Keith

Townsend, Keith, McDonald, Paula, & Cathcart, Abby (2017) Managing flexible work arrangements in small not-for-profit firms: the influence of organisational size, financial constraints and workforce characteristics. International Journal of Human Resource Management, 28(14), pp. 2085-2107.

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Wilkinson, Adrian, Townsend, Keith, Graham, Tina, & Muurlink, Olav (2015) Fatal consequences: an analysis of the failed employee voice system at the Bundaberg Hospital. Asia Pacific Journal of Human Resources, 53(3), pp. 265-280.

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Townsend, Keith, McDonald, Paula, & Cathcart, Abby (2014) Constraints and characteristics of flexible work arrangements in small not-for-profit firms. In Hermens, A (Ed.) Proceedings of the 28th Australian and New Zealand Academy of Management (ANZAM) Conference: Reshaping Management for Impact. Australian and New Zealand Academy of Management (ANZAM), Australia, pp. 1-18.

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Cathcart, Abby, McDonald, Paula, Townsend, Keith, & Pocock, Barbara (2013) Asking for it? Practices and structures that perpetuate employee silence in pursuing customised work arrangements. In Work, Employment and Society Conference 2013, 2013-09-03 - 2013-09-05.

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McDonald, Paula, Townsend, Keith, & Wharton, Amy (2013) The legitimation and reproduction of discourse-practice gaps in work-life balance. Personnel Review, 42(2), pp. 205-222.

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Townsend, Keith, Lingard, Helen, Bradley, Lisa, & Brown, Kerry (2012) Complicated working time arrangements: Construction industry case study. Journal of Construction Engineering and Management - ASCE, 138(3), pp. 443-448.

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McDonald, Paula & Townsend, Keith (2012) One size fits one: Customizing work through manager-employee exchange. In Zagelmeyer, S (Ed.) Proceedings of the 16th World Congress of the International Labour and Employment Relations Association (ILERA). Labor and Employment Relations Association of the United States, United States of America, pp. 1-19.

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Brown, Kerry, Bradley, Lisa, Lingard, Helen, Townsend, Keith, & Ling, Sharine (2011) Labouring for leisure? Achieving work-life balance through compressed working weeks. Annals of Leisure Research, 14(1), pp. 43-59.

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Townsend, Keith, Lingard, Helen, Bradley, Lisa, & Brown, Kerry (2011) Working time alterations within the Australian construction industry. Personnel Review, 40(1), pp. 70-86.

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Bradley, Lisa, Brown, Kerry, Lingard, Helen, Townsend, Keith, & Bailey, Caroline (2010) Talking the talk and walking the walk: how managers can influence the quality of work-life balance in a construction project. International Journal of Managing Projects in Business, 3(4), pp. 589-603.

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Brown, Kerry, Bradley, Lisa, Lingard, Helen, Townsend, Keith, & Ling, Sharine (2010) Working time arrangements and recreation: making time for week-ends when working long hours. Australian Bulletin of Labour, 36(2), pp. 194-213.

McDonald, Paula, Townsend, Keith, & Waterhouse, Jennifer (2009) Wrong way, go back! Negotiating access in industry-based research. In Burgess, J & Townsend, K (Eds.) Method in the Madness: Research Stories You Won't Read in Textbooks. Chandos Publishing, Oxford, UK, pp. 119-134.

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McDonald, Paula, Townsend, Keith, & Cathcart, Abby (2009) Discourse practice gaps in work life balance: comparative case studies in the Australian construction industry. In 15th World Congress of the International Industrial Relations Association, 2009-08-24 - 2009-08-27.

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Price, Robin & Townsend, Keith (2009) Looking through the haze of discontent: smokers as a data source. In Burgess, J & Townsend, K (Eds.) Method in the Madness: Research Stories You Won't Read in Textbooks. Chandos Publishing, United Kingdom, pp. 83-93.

Townsend, Keith, McDonald, Paula, & Esders, Lin (2009) Making sense of working lives and working choices: the role of satirical cartoons. In Druker, J (Ed.) Working Lives, Working Choices: Proceedings of the 15th International Employment Relations Association Conference Volume 2. Canterbury Christ Church University, United Kingdom, pp. 236-247.

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McDonald, Paula & Townsend, Keith (2009) Paid work in popular culture: How adult employment is portrayed in family-genre films. In Druker, J (Ed.) Working lives, Working choices, Volume 2: proceedings of the 15th International Employment Relations Association Conference. Canterbury Christ Church University, United Kingdom, Canterbury, pp. 78-89.

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Brown, Kerry, Ling, Sharine, Bradley, Lisa, Lingard, Helen, & Townsend, Keith (2009) What about me? avoiding fatigue and gaining personal time in the work to leisure transition in work-life balance initiatives. In Beaumont, N (Ed.) The 23rd ANZAM Conference 2009: Sustainability Management and Marketing. ANZAM, Australia, Victoria, Melbourne, pp. 1-18.

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Townsend, Keith & McDonald, Paula (2009) Work life balance. In Redman, T & Wilkinson, A (Eds.) Contemporary Human Resource Management: Text and Cases 3rd Edition. Pearson Education, United Kingdom, Essex, Harlow, pp. 364-380.

Bailey, Janis, Townsend, Keith, & Luck, Edwina (2009) WorkChoices, imageChoices and the marketing of new industrial relations legislation. Work, Employment and Society, 23(2), pp. 285-304.

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Lingard, Helen, Townsend, Keith, Bradley, Lisa, & Brown, Kerry (2008) Alternative work schedule interventions in the Australian construction industry: a comparative case study analysis. Construction Management and Economics, 26(10), pp. 1101-1112.

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Townsend, Keith (2008) Do production employees engage in emotional labour? The Journal of Industrial Relations, 50(1), pp. 175-180.

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Townsend, Keith, McDonald, Paula, & Esders, Lin (2008) How political satirical cartoons illustrate Australia's WorkChoices debate. Australian Review of Public Affairs, 9(1), pp. 1-26.

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Cathcart, Abby, Dear, Kerriann, McDonald, Paula, & Townsend, Keith (2008) Negotiating domestic and paid labour arrangements: some emergent themes. In Young, S & Stanton, P (Eds.) Proceedings of the 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand - Workers, Corporations and Community: Facing Choices for a Sustainable Future. La Trobe University, Australia, Victoria, Melbourne, pp. 1-10.

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Bradley, Lisa, Mok, Katalina, Townsend, Keith, & Brown, Kerry (2008) What do employees do with their extra free time when work-life balance is improved through a change in roster? In Wilson, M (Ed.) Proceedings of the 22nd ANZAM Conference 2008: Managing in the Pacific Century. Promaco Conventions Pty Ltd, New Zealand, pp. 1-16.

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Townsend, Keith, Brown, Kerry, Bradley, Lisa, & Lingard, Helen (2008) When working five days a week seems radical: compressed working weeks in the Australian construction industry. In Young, S & Stanton, P (Eds.) Proceedings of the 22nd Conference of the Association of Industrial Relations Academics of Australia and New Zealand - Workers, Corporations and Community: Facing Choices for a Sustainable Future. La Trobe University, Australia, pp. 429-437.

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Townsend, Keith & McDonald, Paula (2008) The influence of recruiting and teams on counter-productive behaviours: an Australian case study. International Journal of Organisational Behaviour, 13(2), pp. 41-55.

Wigblad, Rune, Townsend, Keith, Hansson, Magnus, & Lewer, John (2007) Cutting the String of Control: Managerial 'Retreat' During Plant Closures. In Work, Employment and Society Conference, 2007-09-12 - 2007-09-14.

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Townsend, Keith (2007) Employee Cooperation and Resistance in Work Teams. In Haworth, N (Ed.) AIRAANZ Conference 2007: Diverging Employment Relations Patterns in Australia and New Zealand. AIRAANZ, CD ROM, pp. 1-8.

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Townsend, Keith, Brown, Kerry, Bradley, Lisa, Lingard, Helen, & Bailey, Caroline (2007) How Would Employees 'Construct' a Balance Between Work and Non-work Life. In White, G (Ed.) Conference Proceedings - 14th International Employment Relations Association Conference. Family-Friendly Employment Policies and Practices: An East-West Perspective on Work-Life Balance. Hong Kong Baptist University, Hong Kong, pp. 194-202.

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Lingard, Helen, Brown, Kerry, Bradley, Lisa, Bailey, Caroline, & Townsend, Keith (2007) Improving Employees' Work-Life Balance in the Construction Industry: Project Alliance Case Study. Journal of Construction Engineering and Management - ASCE, 133(10), pp. 807-815.

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Yarrington, Lucille, Townsend, Keith, & Brown, Kerry (2007) Models of Engagement: Union Management Relations for the 21st Century. In Haworth, N (Ed.) AIRAANZ Conference 2007: Diverging Employment Relations Patterns in Australia and New Zealand? AIRAANZ, CD Rom, pp. 1-11.

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Townsend, Keith (2007) Recruitment, Training and Turnover: Another Call Centre Paradox. Personnel Review, 36(3), pp. 476-490.

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Townsend, Keith (2007) Scratching the Shiny Surface of New Workplaces: A Note on Methodology. Pediatric Surgery International, 7(1), pp. 11-24.

Bailey, Janis, Oliver, Damian, & Townsend, Keith (2007) Transition to Practitioner: Redesigning a Third Year Course for Undergraduate Business Student. Journal of Management and Organization, 13(1), pp. 65-80.

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Townsend, Keith (2007) Who Has Control in Teams Without Team-working? Economic and Industrial Democracy, 28(4), pp. 622-649.

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Townsend, Keith & Batchelor, Lyn (2006) Here, There and Everywhere: Managers and Their Use of Mobile Phones. In McLean, K, Bardoel, A, Barrett, R, Rainnie, A, De Ciere, H, & Buttigieg, D (Eds.) Socially Responsive, Socially Responsible Approaches to Employment and Work: Proceedings of the ACREW / KCL 2006 Conference. Monash University, CD ROM, pp. 1-21.

Townsend, Keith J., Bailey, Caroline, Brown, Kerry A., Bradley, Lisa M., & Lingard, Helen C. (2006) How would employees 'construct' a balance between work and non-work life? Work-life Balance in the Construction Industry. In 14th International Employment Relations Association Conference, 2006-06-19 - 2006-06-23.

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Batchelor, Lyn & Townsend, Keith (2006) A Modern Contested Terrain: Mobile Phones at Work. Pediatric Surgery International, 6(1), pp. 65-72.

Lingard, Helen, Bradley, Lisa, Brown, Kerry, Bailey, Caroline, & Townsend, Keith (2006) Organizational Health Management Interventions in the Australian Construction Industry: An Evaluation of One Case Study Project. In Fang, D, Hinze, J W, & Choudhry, R M (Eds.) Global Unity for Safety & Health in Construction: Proceedings of CIB W99 International Conference. Tsinghua University Press, China, pp. 609-618.

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Townsend, Keith, Barnes, Alison, & Van Der Broek, Diane (2006) Teaming Up: Teams and Resistance in Call Centres. In McLean, K, Bardoel, A, Barrett, R, Rainnie, A, De Ciere, H, & Buttigieg, D (Eds.) Socially Responsive, Socially Responsible Approaches to Employment and Work: Proceedings of the ACREW / KCL 2006 Conference. Monash University, CD ROM, pp. 1-19.

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Bailey, Caroline, Townsend, Keith, Brown, Kerry, Bradley, Lisa, & Lingard, Helen (2006) When the Balance Isn't Easy: A Case Study Exploring the Complications with Work-Life Balance Initiatives in the Australian Construction Industry. In McLean, K, Bardoel, A, Barrett, R, Rainnie, A, De Ciere, H, & Buttigieg, D (Eds.) Socially Responsive, Socially Responsible Approaches to Employment and Work: Proceedings of the ACREW / KCL 2006 Conference. Monash University, CD Rom, pp. 1-19.

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Townsend, Keith (2005) The Simpsons and Australian industrial relations. In Stewart, G & Mortimer, D (Eds.) Teaching, learning and research in institutions and regions : proceedings of the 5th annual Conference of the Pacific Employment Relations Association. Pacific Employment Relations Association, Australia, pp. 1-10.

Townsend, Keith & Price, Robin (2005) Where There's Smoke There's Fire: The Targeted Selection on Informants Within Organisational Research. In Baird, M, Cooper, R, & Westcott, M (Eds.) Reworking Work AIRAANZ 2005: Proceedings of the 18th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. University of Sydney, Australia, pp. 519-526.

Townsend, Keith (2005) Why do we bother?: Recruitment and training in a call centre. In Baird, M, Cooper, R, & Westcott, M (Eds.) Reworking Work: AIRAANZ 05 - Proceedings of the 19th Conference of the Association of Industrial Relations Academics of Australia and New Zealand, Volume 1, Refereed Papers. Association of Industrial Relations Academics of Australian and New Zealand (AIRAANZ), Australia, pp. 511-518.

Townsend, Keith (2004) Patience and luck: The experience of ethnographic research in the workplace. In Hyland, P & Stewart, G (Eds.) Regionalism and Globalisation: The Challenge for Employment Relations: Proceedings of the 12th Annual Conference of the International Employment Relations Association. Faculty of Business and Law, Central Queensland University, Australia, pp. 1-10.

Townsend, Keith, Peetz, David, & Allan, Cameron (2004) Recruitment and flexibility: Costly responses to labour shortages? In Hyland, P & Stewart, G (Eds.) Regionalism and Globalisation: The Challenge for Employment Relations: Proceedings of the 12th Annual Conference of the International Employment Relations Association. Faculty of Business and Law, Central Queensland University, Australia, pp. 1-10.

Townsend, Keith (2004) Union avoidance, postponement or de-unionisation? A Greenfield case study. In Barry, M & Brosnan, P (Eds.) Proceedings of the 18th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. Association of Industrial Relations Academics of Australian and New Zealand (AIRAANZ), Australia, pp. 1-9.

Peetz, David, Fox, Andrea, Townsend, Keith, & Allan, C (2004) The big squeeze: Domestic dimensions of excessive work time and pressure. In Barry, M & Brosnan, P (Eds.) Proceedings of the 18th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. Association of Industrial Relations Academics of Australian and New Zealand (AIRAANZ), Australia, pp. 1-10.

Townsend, Keith (2003) The Australian Team: A brief history of work teams research and practice. In Bowden, B & Kellett, J (Eds.) Transforming labour : work, workers, struggle and change : proceedings of the 8th National Labour History Conference. Brisbane Labour History Association, Australia, pp. 1-5.

Russell, B & Townsend, Keith (2003) Cheating the system, getting the work done: Challenging management and technology in a call centre. In Scott, J, Gibson, M, Hawkes, G, Thiele, S, Corrigan, P, Carpenter, G, et al. (Eds.) New times, new worlds, new ideas: Sociology today and tomorrow: proceedings of The Australian Sociological Association Conference 2003. The Australian Sociological Association / The University of, Australia, pp. 1-10.

Peetz, David, Townsend, Keith, Russell, B, Houghton, C, Fox, Andrea, & Allan, C (2003) Extended hours: Causes, effects and responses. In Holland, P, Teicher, J, & Turberville, S (Eds.) Reflections and new directions: Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. Association of Industrial Relations Academics of Australian and New Zealand (AIRAANZ), Australia, pp. 1-11.

Townsend, Keith, Russell, B, Allan, C, & Houghton, C (2003) Perfect flexibility? Experimental employment relations at an Australian theme park. In Holland, P, Teicher, J, & Tuberville, S (Eds.) Reflections and new directions: Proceedings of the 17th Conference of the Association of Industrial Relations Academics of Australia and New Zealand. Association of Industrial Relations Academics of Australian and New Zealand (AIRAANZ), Australia, pp. 1-8.

Townsend, Keith (2003) When teams don't play by the rules: a call centre case study. In Burgess, J & Connell, J (Eds.) Proceedings of the 1st National Call Centre Research Conference. Employment Studies Centre, University of Newcastle, Australia, New South Wales, Newcastle, -.

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